Position is located in the Air Traffic Organization (ATO), within the System Operations Service in Flight Service Directorate.
To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level. This experience is typically related to the line of work of the position to be filled and has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be credible, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization. Specialized Experience at the next lower level, FV-I: **Experience correlating information to conduct analyses, present findings, and recommend solutions to complex problems. **Experience creating solutions to organizational positions on programs and issues to management; and experience preparing technical reports and policies. Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping and referred to the selecting official for selection consideration. Experience in a military or civilian air traffic facility that demonstrates possession of the knowledge, skills, and abilities required to perform the level of work of the specialization for which application is made. This experience must have provided a comprehensive knowledge of appropriate air traffic control laws, rules, and regulations. You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered. Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through a job interview or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position. All qualification requirements must be met by the closing date of this vacancy announcement.
The incumbent reports to the Manager of Safety and Operations Policy Group. Flight Service manages program objectives, strategies, and plans for providing flight planning, advisory, operations, and search and rescue coordination services. The Flight Service Directorate also provides oversight of flight services performance, costs, and customer satisfaction within the National Airspace System (NAS). Recommends organizational positions on major programs and issues to agency management at the Service Area and/or national level from the Flight Service staff function. Serves as a subject matter expert on behalf of FAA's major projects and programs within Flight Service that affect the general aviation component of the aviation industry and other external users, and performs external compliance verifications and pilot briefing certifications. Uses experience and knowledge to change proposals using FAA policies to analyze operational impact, feasibility, and Handbook compliance. Assesses potential safety issues through reviews of reports and data analysis to propose Service Area or field facility preventive action for actively meeting mandatory occurrence report criteria. Prepares and reviews reports or FAA policies, drawing on experience and knowledge of air traffic control procedures and operations gained in the Flight Service air traffic control specialty for internal and external users. Develops briefings to convey policies to internal and external customers. Performs highly complex, specialized air traffic assignments using automation expertise and/or previous air traffic control experience to support FAA contracts or acquisitions. Applies experience and comprehensive knowledge of air traffic control procedures and operations, as well as FAA programs, regulations, and missions. Applies comprehensive knowledge of staff programs (e.g., procedures, traffic management, quality assurance, training, automation) to carry out regional or national programs. Applies full performance level experience gained in an air traffic control facility. Work contributes directly to the accomplishment of air traffic and other FAA objectives and the efficiency and effectiveness of air traffic operations. Contacts are internal and external to the agency. Often represents the organization as a senior point of contact on projects/programs. Employee is considered an authority in the assigned specialty. Most work is performed independently, but may be subject to review by program officials to ensure assignments integrate with organizational objectives and policies and in achieving planned results. Broad policies and objectives provide general guidance for completing work objectives, but allow considerable discretion to develop new or innovative approaches. Draws on experience and knowledge to solve unusual problems.