This position is located in the In-Processing Section, Materials control And Analysis Division, Ofc, Assistant Register & Director of Operations, Copyright Office. The position description number for this position is 465292. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. This is a supervisory, non-bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to supervise and lead a diverse workforce.** Ability to serve as a liaison and interact collaboratively with others.** Ability to search and analyze copyright files and databases using knowledge of the registration procedures.** Ability to communicate in writing. Ability to organize, plan, direct, and review the work of staff. Ability to communicate effectively others than in writing.
The Materials Control and Analysis Division (MCAD) is responsible for the intake and initial processing of service requests and other requests arriving by mail and via the Public Information Office. In-Processing staff creates the initial service request tracking record for paper-based claims in the electronic system and processes electronically filed copyright claims; scans registration materials; property marking; secure stripping; forwarding deposits; placing scanned materials in temporary storage conveyances; and forwarding unscanned, prepped materials for further processing to ICHA (Incomplete Claims Handling Area/Triage). Out-Processing staff receives unprocessed claims and corresponds accordingly. Supervises a group of employees performing work up to the GS-09 level. Provides administrative and technical supervision necessary for accomplishing the work of the section. Performs the administrative and management functions relative to the staff supervised. Plans work to be accomplished by subordinates, sets and adjust short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Provides advice and counsel to workers related to work and administrative matters. Establishes guidelines and performance expectations for staff members which are clearly communicated through the formal employee performance appraisal system. Observes workers' performance and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Ensures staff are fully trained in accomplishing their tasks, answering questions and following up to ensure that the work is done accurately and in a timely manner. Assures that subordinates fully comply with the provisions of the safety and security regulations. Serves of interview panels for hiring candidates for positions in the unit. Recommends appointment, promotion, or reassignment to positions. Identifies developmental and training needs of employees, providing or arranging for needed development and training. Communicates with other In-Processing Section supervisors and staff regarding service requests received within the Section regarding topics not limited to identification, condition, processing, routing, or other activities related to the work of the Section. Communicates with the Out-Processing Section staff regarding service requests that require their action for resolution. Communicates with the other US Copyright Office directorates regarding walk-in service requests to receive information and ensure all elements are complete for processing. Communicates with Registration and Policy Practice (RPP) directorate and Recordation Division (REC) regarding special requests, expedited actions, and processed actions. Communicates with RPP and REC regarding processing inquiries or issues that require processing changes or enhancements as a result of varying external and internal modifications that impact the work of the Section. Communicates with Library Collections and Services Group Service Unit on processes for material markings and security measures standards established and maintained by this Service Unit for the agency. Communicates regarding safety and security conditions or issues with US Copyright and agency liaisons, and provides response to inquiries and investigations. Communicates with other custodial directorates and divisions within the Library and US Copyright Office regarding items received and their custodial determination. Handles most complicated, specialized, or time-sensitive submissions. Reviewing submitted service requests with accompanying materials to determine ability to process. Routing if unable to process. Creating electronic record of received service requests to include all received material. Preparing, marking and tagging of material received to include Ibal (item, barcode, accession, label), edge stamp, redaction, and security strip installation. Routing processed service requests to custodial unit for action Searches a variety of unintegrated and incomplete monitoring and records systems for information on status of service requests for processing or routing. Searches for received materials within the processing and hold areas for processing, action or status updates. Provides recommendations to Section Head and Division Chief on operational issues. Collaborates with Division Chief, Section Heads, and/or other supervisors on organizational and cross-organizational processes to define efficient and effective manner to perform organizational activities.