SUPERVISORY SERVICES PROGRAM SPECIALIST

Created at: December 20, 2025 00:17

Company: Headquarters, Air Force Reserve Command

Location: Youngstown, OH, 44501

Job Description:

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To serve the installation as the Services Program Specialist, planning, managing, supervising and directing a wide range of community programs, services and activities to improve resiliency, lethality, and readiness for Total Force Airmen.
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems. Examples of specialized experience includes: (1) Designing programmed activities to directly support the resiliency of organizational members and their families; (2) Marketing community events and programs to spread awareness and increase participation; (3) Coordinating the execution of events and programs through cooperative efforts with staff members, other agencies and businesses. OR EDUCATION: Have Ph. D. or equivalent graduate degree, or 3 full years of progressively higher-level graduate education leading to such a degree, or L.L.M. in a field which demonstrates the knowledge, skills and abilities necessary to perform the work of the position. NOTE: You must submit a copy of your transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of business operations policies, procedures, methods, and publicity techniques within one or more of the following areas: military recreation; morale, welfare, and recreation business operations; and/or community wide event planning to evaluate strengths or weaknesses and develop/revise programs to meet goals and promote patronage. 2. Knowledge of safety and security regulations, practices, and procedures; AND Ability to plan, organize, and direct the functions and staff of a small to medium sized organization. 3. Ability to communicate effectively, both orally and in writing; AND Knowledge of and ability to apply the various methods, techniques and procedures for publicizing programs and activities through all available media and social media (TV, radio, newspapers flyers/brochures, Facebook). 4. Skills in developing, implementing and managing a wide range of recreational programs, services and community activities. 5. Skill in preparing and presenting initial training, briefings and presentations; ability to develop course material for briefings and training materials for a variety of audiences and possess skill in dealing with customers and the public. 6. Ability to plan, conducts and analyzes simple survey techniques and understands, interprets, evaluates and presents data. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Plans, organizes, and directs the activities of the 910 FSS/FSVS, ensuring that the Community Program Section complies with legal and regulatory requirements and meets customer needs. Exercises supervisory personnel management responsibilities AND Represents the Community Program Section with a variety of installation and functional area organizations. Plans, develops, markets, and executes diversified, innovative, needs-based social, cultural, installation-wide special events, community programs to support authorized users of Force Support Squadron facilities and programs. Develops plans and coordinates with other agencies to execute programs, community activities, special events, and networked plans to maximize resources. Writes professional proposals for use in attracting and establishing mutually beneficial cooperativeagreements with on- and off-installation partners.


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