GPO employees possess a diverse array of talent in many administrative fields and trades. We provide other agencies with innovative services for the printing, publishing, storage, and distribution of digital content. If you are an energetic, inventive individual looking for a challenging, yet rewarding career opportunity, GPO may be the place for you. This position is part of the Government Secure and Intelligent Documents, Government Publishing Office in Washington, District of Columbia.
To qualify for the Supervisory Quality Assurance Specialist, PG - 1910 - 15 , you must meet the following requirements: Applicants must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the PG-14 grade level in the Federal Service. Specialized experience for this position must include: 1. Experience working in a Quality Assurance Management Role within an Engineering/Manufacturing site or similar industry. AND 2. Directing all components of a quality assurance program such as long range planning of operations, managing staff, quality compliance, utilization of equipment and materials to assure all commitments are met and the efficiency of the operations are maintained. AND 3. Maintaining International Organization for Standardization (ISO) 9001 certification efforts. AND 4. Preparing reports and studies pertaining to a Quality Assurance Program. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement (01/14/2026) to be considered.
Provide technical advice and assistance to the Managing Direct, Operations Manager, and the agency Deputy Director on technical services for controlling and improving the quality of secure products.
Manage and direct SID’s Secure Quality Management and Quality Assurance Sections for both Washington, DC (DC) and Stennis, MS (SPF).
Participate in the development of strategic and operational plans; analyze supply chain and assess the impact on program requirements.
Responsible for the day-to-day operation of the SID Quality Managedfment System which is ISO 9001 certified.
Make recommendations to the Managing Director regarding software requirements, methods of improvement, acquisition of new equipment or warehouse management systems for both Quality and Inventory processes.
Prepare special or recurring reports and study relating to U.S. Passports and Secure Credential Quality program operations.