We Are:
Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here to find out more about Accenture's Salesforce practice.  
You Are:
A strong Salesforce Service Cloud/Integration Architect with strong leadership skills and a talent for shepherding projects along in a timely and efficient manner so that companies can do more. Communication and relationship-building skills? You have both in spades and you use them to identify requirements, craft solutions, and get clients to green light proposals. You’re not daunted by complex problems, thanks to your next-level analytical, organizational, and time-management skills, and you are a great at bringing out the best in team members.  
The Work: 
Define the Service Cloud solutions, architecture and design for clients 
Assess and define new changes according to best design – config vs custom
Define data and integration with different downstream and upstream applications including AWS products, databases and Mulesoft services.
Design and develop the integrations between AWS connect and Service Cloud
Build custom solutions using Apex code
Define and develop different solutions to integrate with different applications
Work with delivery team in mapping integration and technical requirements to solutions  
Mentoring more junior team members in business analysis, project management, and Salesforce standard methodologies    
Experienced in working with and implementing Agentforce products like MIAW, conversational chat AI solutions