This position is assigned to either the Office of the Managing Director for Passport Support Operations (CA/PPT/S) or the Office of the Managing Director for Passport Issuance Operations (CA/PPT/I). The Managing Director for Passport Support Operations manages the “support” functions such as adjudication policy for U.S. passports, CRBAs, and acquisition of U.S. citizenship/non-citizen U.S. nationality, funds management, strategic planning, workforce management, and community relations.
Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience analyzing and advising on complex, technical, and sensitive administrative policy and program issues; Experience identifying resource requirements and constraints for proposed programs; Experience balancing multiple competing priorities and discerning appropriate priorities to meet deadlines and organizational objective; Experience coordinating the work of staff, including assigning workloads through supervisors, monitoring deadlines, and providing feedback; There is no substitute of education for specialized experience for the GS-14 position.
Authoritatively advises the MD in overcoming obstacles to achieving timely, successful implementation of approved/announced changes to program services.
Leads efforts of multidisciplinary teams to conduct comprehensive studies and analyses of the Managing Director’s organizational structures, processes, resource requirements, and performance measures and associated evaluation criteria.
Formulates and recommends strategic options and alternatives for the resolution of interrelated, difficult, or complex administrative policy and program problems.
On behalf of the Managing Director, develops, coordinates, and prepares responses to public and Congressional reactions to prospective changes in passport laws, regulations, and issuance policies.