This position is located in the Office of the Chief Administrative Officer, Office of Human Resources, Compensation and Benefits Division. This position leads the Compensation and Benefits Division to provide outstanding services to the agency's employees throughout the entire life cycle of their career.
You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Administrative and Management Positions. Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-14. Specialized experience for this position includes: Experience in applying human resources principles, practices, regulations and policies. Experience in providing leadership an overview of compensation, work life and benefits programs. Experience in developing methods and techniques to assure policies, practices and procedures are effectively communicated to various audiences. Experience evaluating programs or office functions and recommending more efficient and effective policies and procedures. Experience demonstrating supervisory duties, including performance management, planning and allocating work, and assessing training needs for the staff. The incumbent must possess the following supervisory competencies to be successful in this position: Accountability: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The physical worksite for this position is located in Alexandria, Virginia. This position is telework eligible per agency and business unit discretion/policy. This role is the ideal next career step for you if: You enjoy providing authoritative advisory service and/or developing authoritative policy interpretations in the areas of compensation (including pay, leave, time and attendance, etc.), work life, and benefits programs. You are thrilled about representing the Office of Human Resources in meetings with high-level officials from the USPTO/Department of Commerce, other agencies, vendors, and members of external organizations. You thrive at balancing workload and task assignments, meeting tight deadlines and changing priorities, and accomplishing goals and objectives. You are committed to ensuring that regular and clear lines of communication are maintained between the Office of Human Resources and the customer(s). You are passionate about continual improvement and innovation.