Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, National Recruitment Division located in one of the following locations: Washington, D.C. Minneapolis MN Indianapolis, IN
Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Coordinating training needs and training request, budgetary, contract, and travel coordination, in support of a subordinate staff of recruiters. Directing and overseeing trainings, meetings, information sessions and events to ensure staff maintains skill-sets sufficient to manage emerging recruitment needs and labor-markets. Overseeing marketing and advertising campaigns and initiatives in support of an agency. Formulating and implementing corrective steps to modify actions, products, or services to ensure continuous improvement of daily recruitment activities and customized recruitment initiatives. Recommending to senior leadership projects to be initiated, dropped, and curtailed based on changes in technology and new initiatives. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/13/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one-year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement.
In this position you are responsible for providing direct support to the Director of National Recruitment, on budget, staffing, logistics, procurement and contract administration, recruiting tools, marketing and advertising, in-person and virtual recruiting events, data and technology, and training to support National Recruitment Division in executing recruiting mission. This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10). Major duties of this position include: Managing and directing the general and overall operations of the Recruitment Support Services (RSS) Branch in the National Recruitment Division. Ensuring that the NRD is equipped with the resources and support functions to perform mission and recruiting requirements by advocating for appropriate resources based on data-based spending, staffing, and logistic plan. Providing high level oversight and management of operational resources, including the execution and planning of budget and people resources, logistics, marketing and advertising and training using designated technology systems and reporting tools. Establishing overall program performance, metrics, and measures to evaluate, monitor, and take corrective action or providing an alternate course of action when necessary. Representing NRD's interests and presents goals and objectives in stakeholder meetings and deliberations within the Agency. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.