Click on "Learn more about this agency" button below for IMPORTANT additional information. The primary purpose of this position is to serve as an Chief, Air Reserve Technician, Customer Support in administering all aspects of the section and train Reservists in the accomplishment of all tasks.
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Group Standard for Administrative & Management Positions SPECIALIZED EXPERIENCE: Applicants must have at least year of specialized experience equivalent to the GS-07 grade level, qualifying pay band or other pay systems in the Federal service which involves the particular knowledge, skills and abilities required to successfully perform the duties of Human Resources Specialist (Military). Specialized experience is experience which may have been gained while analyzing and resolving issues related to records programs and entitlements, including retirements and survivors and reviewing new requirements, developing effective solutions, and managing the day-to-day operations of the Customer Support unit. OR EDUCATION: Two full years of progressively higher level graduate education leading to such a degree; or master's or equivalent graduate degree or LL.B. or J.D., if related. OR COMBINATION OF EDUCATION AND EXPERIENCE: A combination of education and experience may be used to qualify for this position if the computed percentage of the requirements is at least 100 percent. To combine education and experience, determine the total qualifying experience as a percentage of the experience required for the grade level. Then determine the education as a percentage of the education required for the grade level. Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level. YOU MUST SUBMIT A COPY OF YOUR TRANSCRIPT. FAILURE TO SUBMIT YOUR TRANSCRIPT WILL RESULT IN AN INELIGIBLE RATING. To view qualifying educational requirements and/or combination of education, click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0200/human-resources-management-series-0201/ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of military personnel policies, procedures, rules, guidelines, publication. 2. Knowledge of automated systems, personal computers, and software. 3. Ability to analyze data/products and master labor agreement. 4. Knowledge of personnel readiness programs. 5. Ability to communicate both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. ADDITIONAL CONDITIONS OF EMPLOYMENT: This is an Air Reserve Technician (ART) position. The incumbent is required to meet and maintain Air Force Reserve requirements standards. The incumbent's regular assignments are ART duties; however, the incumbent may be assigned some non-ART duties, generally not to exceed 30 percent of total responsibilities. Work schedule will be aligned to allow incumbent to fully participate in unit training assemblies (UTA).
Plan, direct, and control all aspects of the Customer Support programs for both Active Guard Reserve (AGR) and unit reservists. Manage and ensure necessary personnel documents are scanned and emailed or faxed to Air Reserve Personnel Center (ARPC) for update/placement in Personnel Records Display Application (PRDA). Administer actions in Automated Reserve Orders Writing System-Reserves (AROWS-R). Monitor and take appropriate action to clear military personnel hard-holds. Serve as advisor to commanders on Human Resources (military) programs. Interpret policy and provide procedural guidance to commanders, supervisors, first sergeants, and staff members regarding customer support programs. Provide Human Resources management (military) advisory services to commanders and staff on all Customer Support programs. Conduct staff assistance visits and train personnel (ARTs, AGRs, traditional reservists, civilian employees, supervisors, managers, etc.) Ensure accuracy of Personnel Data System (PDS) and perform functional review of data reliability. Update the system to ensure accurate tracking of pending and completed suspense and follows up when necessary.