This vacancy is for a GS-0203-8, Human Resources Assistant located in the Department of Homeland Security, U.S. Coast Guard, PSC BOPS CG MILITARY HUMAN RESOURCE RECORD SECTION in WASHINGTON, District of Columbia.
To qualify at the GS-08 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-07 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Managing, updating, and safeguarding official military personnel records for active, reserve, or retired components within a human resources command; demonstrating proficiency in maintaining data integrity for career milestone; conducting record audits to ensure accountability and readiness. Performing data entry, verification, and life cycle management within official electronic records management systems. Demonstrating technical guidance and corrective feedback to team members to maintain organizational consistency and/or resolve complex record discrepancies. Serving as a primary liaison for technical and administrative inquiries within a human resources environment; communicating technical requirements to non-technical users and adapt to shifting organizational priorities while maintaining high service-level standards. Evaluating and optimizing human resources records management workflows through the application of federal, military, or equivalent regulatory structure. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education cannot be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You will serve as a Human Resources Assistant and be responsible for customer service inquiries and first-level problem resolution of batch issues within the Coast Guard's instance of the U.S. Army's Interactive Personnel Electronic Records Management System (iPERMS). Ensures the accuracy and accountability of all USCG active duty, reserve, and retired OMPF records. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Maintain, update, and safeguard vital military personnel records for all U.S. Coast Guard Active Duty, Reserve, and Retired members within the Coast Guard Military Human Resource Record (CGMHRR) Section, Capabilities Branch, at the Coast Guard Personnel Service Center (CGPSC) in Washington, DC. Ensure the accuracy and accountability of records in both the CGMHRR and the Official Military Personnel File (OMPF). Accurately enter, verify, and process personnel data using the Interactive Personnel Electronic Records Management System (iPERMS). Regularly audit the work of other staff members to ensure data integrity, compliance, and consistency across all records. Provide feedback and guidance to uphold high standards. Serve as the main point of contact for customer service inquiries and first-level problem resolution of batch issues within iPERMS. Deliver prompt and professional support to Coast Guard personnel regarding military HR records. Communicate complex information clearly, resolve issues efficiently, and assist with a wide range of military HR functions, adapting to changing needs. Handle sensitive and confidential information with discretion. Ensure all actions comply with COMDTINST M1080.10 series and all other applicable Coast Guard and federal regulations controlling military personnel records. Identify and mitigate risks related to data security or compliance. Identify and recommend improvements to HR records management processes. Apply specialized knowledge of federal and military HR policies, procedures, and terminology. Stay current with regulatory changes and demonstrate flexibility in taking on new tasks and responsibilities as organizational needs evolve. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information