Created at: January 21, 2026 00:13
Company: Veterans Health Administration
Location: Memphis, TN, 37501
Job Description:
The Management & Program Assistant (Analysis) will provide assistance to one of four Mental Health Section Chiefs; Deputy Chief, and Chief. The Management & Program Assistant (Analysis) will provide administrative leadership, oversight, and coordination of various administrative functions.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/26/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to, is thorough when performing work and conscientious about attending to detail. Express information to individuals or groups effectively, and makes clear and convincing presentations. Works with clients and customers to assess their needs, provide information or assistance, and resolve their problems, Knowledge of planning, coordination and execution business functions. Writing in an organized manner. You will be rated on the following Competencies for this position: Administration and Management Attention to Detail Communication Customer Service Written Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, requiring sitting, standing, walking, bending, and carrying light objects. The position demands periods of intense concentration and the ability to maintain self control in difficult situations For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Duties include, but are not limited to the following: On occasion, the Management and Program Assistant may be required to assist with scheduling mental health appointments. The Management and Program Assistant may be required to provide administrative support in the clinical programs in the absence of the Program Support Assistant. Each Management and Program Assistant will serve as an ADPAC and support the staff in his or her designated area. Will complete miscellaneous administrative functions as assigned by the supervisor, including but not limited to: maintaining calendars, assisting service in meeting Joint Commission and other accreditation/policy requirements, maintaining Equipment Inventory Lists, taking meeting minutes, and coordinate actions related to hiring initiatives. Manage and submit all clinic profiles requests for the providers in his/her assigned section. Will use all available data warehouses and dashboards to monitor and report clinic utilization, no show rates, missed opportunities and other relevant reports to the mental health leadership team. The Incumbent will assist the Section Chief in setting productivity targets for the providers in his or her section. Assigns and oversees duties of temporary clerical assistants and work-study students. The incumbent will ensure all clinic practice management functions in his/her assigned area adheres to local, VISN, and VACO policies and procedures. Responsible for accumulating information, data analysis and planning necessary for administrative recommendations and/or decisions to implement efficient section management and resolving section problems. coordinate all actions pertaining to the VA Central Office Mental Health Hiring Initiative. Will serve as the liaison for professional and administrative activities to all other sections of the Mental Health Service and to the medical center, appropriate personnel in VHA Headquarters, other VAMC's, academic institutions, and community agencies for professional psychiatry training, practice standards, and psychiatry research. Maintains the calendar for the Section Chief and arranges non-patient appointment and meetings, including the coordination and distribution of; on-call, teaching rounds, and grand rounds schedules. Assumes all time and leave reports are submitted on time for the service, to include interns/fellows. Serves as a Timekeeper. Work Schedule: Monday - Friday 8:00am - 4:30pm Telework: This position is not authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Management & Program Assistant (Analysis/OA)/PD50336A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not Authorized