As a Senior Support Specialist at Nagish , you will be the first point of contact for users, ensuring exceptional support and accessibility for the Deaf and hard-of-hearing community. With a focus on unreasonable hospitality, you’ll communicate with empathy, prioritize user needs, and go above and beyond to deliver a seamless, positive experience, consistently exceeding expectations. On a day-to-day, you will: Respond to customer inquiries via Intercom, chat, email, and other support channels w…