Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
What are we looking for? One year of sales associate or sales lead experience in a retail environment. Two years of specialty retail experience with firearms, tactical and outdoor sporting goods is preferred. Ability to learn, execute and train operating standards and procedures. Experience leading by example and showcasing best practice customer service and problem solving. Proficient in operating computer with knowledge of Microsoft applications such as Excel, Word and Outlook. This is a "covered position" for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel. Due to contact with firearms, or ammunition in accomplishing work, DD Form 2760 certifying whether or not a "qualifying conviction" for a misdemeanor or felony crime of domestic violence has occurred MUST be completed. The continuing obligation to notify the immediate supervisor of any qualifying conviction through completion of DD Form 2760 is REQUIRED. Ability to successfully obtain/maintain a Tier 3 background investigation.
What to Expect Focuses on solution based selling, offering applicable accessories and services to the customer in addition to the firearm. Required to strictly adhere to all governing bodies' processes/requirements including but not limited to: ATF, FFL, DOD, Marine Corps, State, Corporate and local command for selling, handling, receiving, transferring, inventory management, and records management for all weapons and ammunitions. Uses exception reporting to identify merchandise categories requiring corrective action to protect sales and customer service levels. Follows the special order process according to standard processes. Supports advertisement and promotional set up requirements including, merchandising, signing, pricing and other tasks as needed. Must be flexible to support the operations of the building/command they work in. Supports and participates year-end inventory planning, execution and researching variance reports. Completes all required training to maintain Firearms eligibility. May work outside of retail in other firearms activities within MCCS including but not limited to the firing range, or target practice facility. This is a white-collar position where occasional lifting up to 45 lbs. with assistance may be required. Performs other duties as assigned.