Created at: February 13, 2026 00:09
Company: Accenture
Location: Albany, NY, 12201
Job Description:
Role Overview:
As an HR Transformation Senior Manager, you will lead and shape how organizations approach HR in the digital age. Your role involves defining
,
shaping,
selling
and
executing
HR transformation projects that integrate digital solutions, automation, process
,
and organization
optimization. You will work closely with clients to improve HR functions, enhancing both business performance and employee satisfaction. This high-visibility role requires strategic thinking, deep
expertise
in HR transformation, strong client relationships, and effective project delivery.
Key Responsibilities:
Client Leadership & Relationship Management
Build strong, trusted
long-term
relationships with senior client stakeholders.
Advise clients on HR operating models, technology, and transformation strategies aligned with business goals.
Build perspectives on how the HR Strategy needs to evolve based on the evolution of the business strategy.
Help clients optimize HR functions for efficiency, scalability, and strategic alignment.
HR Transformation Strategy
and Value Case
Develop and implement HR transformation strategies that blend traditional HR practices with digital innovations like AI, GenAI, and automation.
Leverage analytics to a
ssess current HR operations and design future-state models with technology-driven solutions to improve talent management, employee engagement, and workforce planning.
Drive
HR activity analysis to understand
allocations of HR staff
time and effort
;
compare to
industry benchmarks and
leading
practices.
Recommend options
to
optimize
HR resource allocation and
align with
organizational goals.
Work with clients to create
HR
transformation
value cases and
roadmaps that align HR with business strategy and deliver measurable outcomes.
HR Operating Model and Service Delivery Framework
Design new
HR operating model
s
and
service delivery frameworks
for clients
, infusing leading practice
s
from areas such as
employee experience, digital HR,
shared services,
and
outsourcing.
Lead
HR
o
rganization design
efforts
, articulating interaction models, location strategy
,
and sizing
.
Employee Experience & Talent Management
Lead initiatives to enhance employee experience through personalization, engagement, and alignment with company culture.
Use HR technology
, process improvement
methodologies
and data analytics to improve talent acquisition, performance management, and employee well-being.
Design talent management frameworks that integrate automation and AI to
optimize
workforce planning.
HR Technology Evaluation &
Selection
Lead the evaluation and selection of HR technologies (e.g., HRIS, AI tools) that fit client needs, culture, and business goals.
Guide clients through the vendor selection process, including creating RFPs and evaluating capabilities.
Generative AI & Emerging Technologies
Articulate how organization
s
should l
everage GenAI and other advanced technologies to improve
the
HR function
.
Stay
up-to-date
on emerging digital HR trends and bring innovative solutions to clients.
HR Operations, Shared Services & Outsourcing
Advise clients on transforming HR operations through shared services, outsourcing, and integrating digital tools and automation.
Help clients evaluate sourcing options, driving cost
efficiency
and
quality.
Design and implement HR operating
models
leveraging
these
components.
Process Optimization & Automation
Lead initiatives to streamline HR processes using automation, AI tools, and data analytics.
Implement intelligent automation solutions to enhance
process efficiency,
scalability
and accuracy.
Project Management & Delivery
Lead end-to-end delivery of HR transformation projects, ensuring
timely
, on-budget, and high-quality outcomes.
Manage cross-functional teams to execute solutions across HR domains.
Integrate
new technologies
like cloud-based HR systems and AI platforms into existing HR ecosystems.
Change Management & Stakeholder Engagement
Guide
change
management efforts to ensure smooth transitions to new HR processes and technologies.
Facilitate stakeholder engagement, ensuring alignment with key business
leaders
and fostering buy-in and commitment at all levels of the organization.
Empower clients with the knowledge and tools needed to activate, apply, and sustain transformation initiatives long-term.
Business Development & Sales
Lead business development efforts by
identifying
and generating new HR transformation opportunities,
building on
strong relationships with prospective clients.
Write and present high-quality client proposals, business cases, and RFP responses that clearly articulate the value of our HR transformation capabilities, ensuring alignment with client needs and expectations.
Support business growth by working closely with senior leadership on strategic business development initiatives, offerings, and cultivating a pipeline of potential opportunities.
Practitioner
Development,
Thought Leadership
, and
Innovation
Develop and coach practitioners
on the functional craft of HR Transformation
;
support
learning
programs
and training
efforts to
develop our people
.
Contribute to thought leadership on HR transformation
trends and emerging areas of interest.
Represent
Accenture
at industry events and conferences to enhance visibility and reputation.
Foster a culture of innovation and continuous learning within the HR Transformation practice.