Accenture Flex

offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Job Description:
The suite of applications we support cover many different functional aspects of the business, including pricing and trade capture, risk generation and aggregation, market and reference data. The candidate will have significant exposure to the full front-to-back process from trade inception to feeding risk downstream.
The key responsibilities / deliverables include but are not limited to:
First point of contact for end business users in Rates GFF
Ownership and delivery of on-boarding support of or processes into the MAPS organization
Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
Monitoring and alerting of critical trading system environments
Troubleshooting of complex systems issues
Proactive identification and resolution of problem hotspots
Development of tools and driving efficiency/stability improvements
Accurate tracking of support effort to enable effective management reporting
Release implementation and enforcement of change management policy
Major Incident management and Problem Management
**Role is required to be onsite in Jersey City, NJ office as it is direct face to face interaction with business partners