Opportunity

Our Kohler Waters Spa team at Lincoln Park offers more than 50 innovative spa services using the healing properties of Earth’s mineral-rich waters and provides an oasis of tranquility in the heart of a bustling Windy City neighborhood. Join our world-class team of spa professionals and help our guests renew and recharge while they experience five-star living at its finest.

Specific responsibilities of a Spa Receptionist Trainer include:
Provide service and maintain cleanliness standards at a Forbes 5-Star levelUse Proficient Property Management System (and related systems) use to correctly process transactions, complete orders and accurately book/edit spa treatmentsBe knowledgeable of spa treatments, spa policies, spa amenities and overall options and ability to communicate with our guestsProcess all retail transactions, paying special attention to detailsReceive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they ariseEnforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphereAttend spa events and monthly staff meetings as communicated by supervisor to ensure satisfactory guest experiencesCompliance with Kohler Company attendance policy, safety standards and spa SOPs to create a safe and engaging work environment for all
This is a Full-Time position working weekdays & weekends with shifts between 7:00am and 9:00pm.