As an Inside Sales Account Representative Analyst within our Digital Inside Sales (DIS) organization, you’ll play a key role in supporting the client’s inside sales motion through proactive lead engagement, qualification, and customer relationship building. You’ll be responsible for connecting with potential customers, conducting discovery conversations, identifying opportunities that align with the client’s solutions, and closing revenue on a monthly basis.
This role is designed for individuals who are eager to learn, grow, and develop their enterprise sales skills in a dynamic, fast-paced environment. You’ll gain exposure to the full sales cycle — from lead qualification to pipeline support — while collaborating closely with experienced sales professionals and cross-functional teams.
Core Responsibilities
Engage inbound and outbound leads to assess interest, fit, and readiness for the client’s products and solutions.
Conduct structured qualification and discovery conversations to understand business challenges, priorities, and potential AI use cases.
Support Account Representatives and Account Directors by ensuring smooth lead handoffs, follow-up actions, and CRM documentation.
Assist in the creation of quotes, proposals, and pricing using approved internal tools.
Owns execution of daily, weekly, and monthly KPIs and quota targets.
Maintains accurate pipeline management, forecasting, and CRM hygiene.
Manages customer relationships post-sale, including upsell, cross-sell, renewals, and retention.
Collaborate with marketing and sales enablement teams to provide feedback on lead quality, messaging, and conversion outcomes.
Contribute to campaign and program execution by supporting targeted outreach and qualification efforts.
Develop an understanding of the client’s offerings, industry use cases, and customer value drivers.
Participate in client and team calls to gain exposure to sales processes and account management practices.
Track and report key activity metrics to measure performance and contribute insights for continuous improvement.
Partner with peers and mentors to build core sales capabilities, including objection handling, active listening, and value-based communication.
Demonstrate curiosity, professionalism, and growth mindset in every interaction.