Who may apply: Current, permanent DoD Employees in the competitive service, PPP DoD Military Spouse Preference, current DoD VRA employees, VEOA, Military Spouse, ICTAP, PPP applicants Applicants applying for Cleveland may be placed at Bratenahl. We may use this announcement to fill other positions in the Information &Technology Directorate. This job announcement uses the Subject Matter Expert Panel Assessment to evaluate applicants.
Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. This job announcement uses the Subject Matter Expert Panel Assessment to evaluate applicants. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. In addition to meeting the basic requirement: Qualified applicants must possess one year of specialized experience equivalent to the next lower grade (GS-12) in the Federal service, which demonstrates the ability to perform the duties of the position. Specialized experience is defined as: Experience developing business processes surrounding the software development life cycle of IT software and systems, including analysis, design, development, programming, testing, deployment, monitoring, and maintenance of IT software and systems; experience participating in structured project management activities in regard to IT software and systems. Time-in-Grade Requirement: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-12 or higher grade in Federal Service. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
Supervisory Information Technology (IT) Specialist and technical authority for all aspects of complex, high level, or high visibility IT software and systems. This includes software, hardware, training, installation, and database administration.
Coordinates maintenance and support activities of major automated information systems and software, with IT specialists, project managers, and functional users to ensure system adequacy and efficiency.
Develops qualitative and quantitative measures of effectiveness in meeting project goals and provides input into development of project objectives and plans, statements of work, and technical proposals.
Briefs management on strategies to be used to exploit and implement new developments and advanced techniques in the area of software development, design, and maintenance.
Makes changes in organization of work or assignment of functions to positions to improve work flow and services rendered, promote job satisfaction, increase productivity etc.