Digital Commerce Operations is the global managed services arm of Accenture Song’s Commerce Practice. We transform and manage the E2E digital sales cycle by optimizing, evolving and scaling the buying and selling process for clients and their consumers (DTC/B2B/B2C/B2B2C) through human-driven and digitally enabled activities enabling profitable and scalable growth. Advance your career in a fast-accelerating consumer brand agency that is defining the future of connected Commerce. We grow and optimize world-class brands across all channels of commerce, wherever those brands are in their journey. We deliver results by leveraging research, data, analytics, strategy, creative, industry-leading expertise, and flawless execution.
You’re a go-getter with strong (consumer product) account management and selling skills. You’re an expert working in Category Management. You know how to develop/ manage relationships and believe in being memorable. You know what it takes to collaborate effectively between buyers, analysts & brands, ensuring flawless program execution. You live and breathe retail and are extremely detailed orientated.
Proactively driving brand partners’ business through the identification and management of strategic levers.
Leading complex brands through the design and execution of efficient and productive new processes to manage and grow the business.
Creating, planning, managing, and executing productive seasonal and promotional plans.
Analyzing and leveraging complicated data sets to find growth opportunities and demonstrate value to our brand partners.
Serving as an informal mentor, trainer, and stellar example for the Account Management team.
Act as a liaison between our brand partners and ensuring first class communication.
Manage all skus and lead forecasting, inventory flow and reporting efforts.
Coordinate new item set up and imaging process.
Pull and analyze weekly sales data and communicate insights and trends.
On behalf of the brand partner, work with your Sales Manager on executing the multi-channel strategy.
Comp shopping and competitive analysis.
Lead all new vendor set-up on behalf of our brand partners.
Working with Sales Managers and creative team to build merchandising solutions for our vendor partners.
Ensure delivery of creative assets to vendors.
Coordinate with third party vendors: store signage, merchandising, research and in-store training etc.
Assist the brand in managing the supply chain process.
Coordinate samples requests and delivery.
Constantly analyze brand performance and suggest/execute ways to improve
Participation in weekly company product/brand evaluation.