Join the Indian Health Service and make a meaningful impact in American Indian and Alaska Native communities. As an Outpatient Nurse Case Manager, you will coordinate care, manage complex patient needs, and support improved health outcomes. This role blends clinical care and coordination to enhance access and continuity of care. Seeking applicants committed to service and cultural respect. USAJOBS Help Center - Update your resume now so it meets new resume requirements
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Open until Filled: This announcement is open until the vacancy is filled. It may be extended or closed prior to the current closing date. First cut-off date for applications is 10 business days from the open date and every 10 business days thereafter. Education A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education, Council on Accreditation of Nurse Anesthesia Educational Programs, Accreditation Commission for Midwifery Education, or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. Degree from Foreign Nursing School: Official certification from the Commission on Graduates of Foreign Nursing Schools is required for individuals who graduated from foreign nursing schools. Licensure For all grade levels and positions, applicants must have passed the National Council Licensure Examination. In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States. Basic Requirements for the GS-9 Grade Level In addition to the above requirements, applicants must meet one of the following requirements: Possession of a master's degree in professional nursing; or At least one full year of professional nursing experience equivalent to the GS-7 grade level and possession of a diploma, associate degree, or bachelor's degree in Nursing from a professional nursing program. Examples of professional nursing experience managing complex case management situations by applying professional nursing judgment to assess clinical and psychosocial needs and prioritize care. Interpreting clinical data, medical records, and care plans to evaluate patient status and support decision making in care coordination. Collaborating with interdisciplinary teams to resolve barriers to care, including access issues, resource limitations, and social determinants of health. Utilizing case management tools, data systems, and documentation standards to track patient progress and ensure compliance with care requirements. Advising patients, families, and care team members on care options, resources, and next steps to support informed healthcare decisions. You must meet all qualification requirements within 30 days of the closing date of the announcement.
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Registered Nurse Total Compensation | Pay (ihs.gov) Lead patient centered case management for patients with chronic and complex health conditions by conducting comprehensive assessments and developing individualized care plans that improve health outcomes and continuity of care. Coordinate care across providers, specialists, community programs, and external healthcare facilities to ensure seamless, timely, and effective delivery of services. Provide direct professional nursing care through in person and telehealth encounters, monitor patient progress, and intervene early to prevent complications and hospital readmissions. Educate and empower patients and families using culturally appropriate methods to support disease management, treatment adherence, and self-management. Analyze patient outcomes and care gaps and collaborate with interdisciplinary teams to improve care coordination processes and overall program effectiveness.