Opportunity
As a Customer Service Assistant I in a high-end convenience store, you are the final touchpoint in the customer’s shopping experience. You provide warm, professional service while efficiently processing transactions. Your attention to detail, product knowledge, and hospitality help reinforce the store’s premium brand. 
Specific Responsibilities:
Greet customers with a polished, friendly demeanor 
Provide personalized service, including product recommendations  
Handle customer inquiries and resolve minor concerns with grace and professionalism 
Accurately scan and ring up purchases using the POS system 
Process payments via cash, credit, mobile pay, gift cards, and various other forms of payment 
Restock shelves, coolers and displays to maintain visually appealing displays 
Maintain a clean, organized, and visually appealing checkout area 
Perform routine cleaning and sanitization of work areas, equipment, and common spaces 
Follow dress code and grooming standards that reflect the upscale environment 
Communicate effectively with team members and management 
Support other areas during peak times or special events 
Participate in ongoing training to stay informed about new products and promotions 
Follow all cash handling procedures and store policies 
Monitor for potential loss prevention issues and report concerns 
Ensure accurate pricing and promotional application 
Stay informed about Kohler, Wisconsin resort and village: directions, restaurants, special events, hours of operation, etc.
Will complete all duties and requests, as assigned by management 
This is a full-time or casual part time position at Kohler Convenience Store & Gas Station. Shifts will fall on weekdays and weekends varying between 6:00 am and 10:00 pm.