Opportunity
As a Customer Service Associate I in a high-end grocery store, you are the final touchpoint in the customer’s shopping experience. You provide warm, professional service while efficiently processing transactions. Your attention to detail, product knowledge, and hospitality help reinforce the store’s premium brand.    
SPECIFIC RESPONSIBILITIES
Greet customers with a polished, friendly demeanor 
Provide personalized service, including product recommendations and assistance with loyalty programs 
Handle customer inquiries and resolve minor concerns with grace and professionalism 
Accurately scan and ring up purchases using the POS system 
Process payments via cash, credit, mobile pay, gift cards, and various other forms of payment 
Ensure proper handling of high-value items and specialty products 
Maintain a clean, organized, and visually appealing checkout area 
Follow dress code and grooming standards that reflect the upscale environment 
Assist with bagging and offer carry-out service when appropriate 
Communicate effectively with front-end and other department teams 
Support other areas during peak times or special events 
Participate in ongoing training to stay informed about new products and promotions 
Follow all cash handling procedures and store policies 
Monitor for potential loss prevention issues and report concerns 
Ensure accurate pricing and promotional application 
Will complete all duties and requests as assigned by management 
This is a full-time position working both weekdays and weekends. Shifts vary between 5:30 am and 9:00 pm.