The Long Beach VA Health Care System is recruiting for (1) Program Support Assistant (OA) at the Tibor Rubin VA Medical Center (VAMC) in Social Work Service. PSA supports the Housing and Urban Development-Veterans Affairs Supportive Housing (HUD-VASH) Program, which is part of the Healthcare for Homeless Veterans (HCHV) Program. The PSA works closely with service leadership to strengthen the efficiency and effectiveness of HUD-VASH operations and to support high-quality, Veteran-centered care.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience with Microsoft platforms (teams, word, excel, powerpoint). Experience with timecards and spreadsheets. Experience working with multilevel customers (internal & external) You will be rated on the following Competencies for this position: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work involves walking to different areas of Social Work Service clinical and administrative areas and the facility at large. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Duties may include but are not limited to: Serves as a primary point of contact and subject matter resource for inquiries regarding HUD-VASH services and referral coordination Collaborates with VHA departments, the Social Work Administration Team, and Program Support Assistants (PSAs) across VISN 22 to support effective HUDVASH operations Performs timekeeping duties for HUD-VASH and supports other areas within Social Work Service Coordinates attendance tracking with the Social Work administrative team and generates encounter error reports for correction by appropriate staff Utilizes ADHOC encounter reports, SPARQ data, and Pyramid Analytics to support Social Work Supervisors in capturing provider productivity and producing required program reports Refer grievances to supervisors and assist Veterans with program concerns, helping explain relevant VA policies and procedures Provides essential support in tracking HUD-VASH program expenditures Assist with annual purchasing needs for the HUD-VASH Program and work closely with the HCHV Coordinator to maintain the Fiscal Control Point (FCP) Work Schedule: Monday - Friday; 7:30am-4:00pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD023003 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized