This position is located within the Department of Health and Human Services (DHHS), Office of the Secretary (OS), under the Office of the Assistant Secretary for Administration (ASA), Program Support Center (PSC), and Office of Operations and Management (OM). The ASA performs administrative management functions for the Secretary, excluding financial and information resources management, and provides leadership, oversight, and direction for PSC activities.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. There is NO requirement to prepare a narrative statement specifically addressing the ECQs or the TQs. TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1: Demonstrated expertise and direct oversight in three of the following lines of business: workforce management/human capital; budget (formulation and execution) and acquisition; information technology; travel; or strategic planning and communications. One area of expertise must be budget formulation and execution in a working capital fund and/or shared services environment. TQ 2: Demonstrated experience developing and implementing programs to measure and improve the effectiveness of lines of business for a large federal agency or private sector organization with complex, varied mission requirements, with particular emphasis on high-performing consolidated business operations. EXECUTIVE CORE QUALIFICATIONS: In addition to the TQs listed above, all new entrants into the SES under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES CDP or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you must attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES. Please DO NOT submit separate documents addressing the ECQs or MTQs.
ABOUT THE POSITION The purpose of this position is for the incumbent to serve as the PSC Deputy Director, Operations and Management, providing leadership and direction on all PSC operations, management, and budget matters. The incumbent provides direction and comprehensive advisory services to the PSC Director, PSC Deputy Director, Service Portfolio Directors, managers, supervisors, and staff on PSC mission support policy and associated activities that enable the execution of PSC's mission. The incumbent further provides overall direction and supervision of the professional and contract staff of PSC who formulate management, administrative, and operational policy for PSC entities and leads the organization's mission support activities. The incumbent makes authoritative recommendations, exercises professional judgment, and directs programs and initiatives. The PSC Deputy Director, Operations and Management reports to the Deputy Assistant Secretary (DAS) for Administration, PSC Director. The Deputy Director, Operations and Management is delegated responsibility for overall PSC policy development, management, and execution of the PSC mission support functions, such as human capital; training; employee engagement; information technology (IT); budget and finance; travel; communications; acquisitions/contracts; quality management; business process improvement; records management (RM); and other administrative programs. The PSC Deputy Director, Operations and Management oversees a large, multi-faceted team and requires a leader with core executive skills to successfully lead the administrative and management demands of PSC, an organization with an annual budget of approximately $700 million, 500+ federal full-time equivalent employees (FTEs), and 1300+ federal contract staff. Provides financial management oversight of resources totaling nearly $700 million funded via the HHS Services and Supply Fund. Oversees the day-to-day operations, including funding contracts, staff travel, and miscellaneous obligations in accordance with Department policy and appropriations law. Leads PSC service areas through the full lifecycle of the appropriation process. Develops the PSC annual budget request and coordinates responses to ASA budget data calls. Liaises with the Office of the Assistant Secretary for Financial Resources (ASFR) to provide necessary budget information to execute PSC's annual spend plan. Coordinates the requests for quarterly funding allocations and ensures obligation of PSC funding to support service area needs. Assists in developing plans, forecasts, and trends to optimize the execution of PSC's spending. Educates and trains supervisors and managers on budget processes and procedures. Leads PSC's human capital effort, coordinating with the ASA Office of Human Resources. Responsible for developing the human capital strategy and staffing plan for PSC. Strategically prioritizes backfilling vacancies and maintains PSC's table of organization. Monitors HR systems for accurate data. Manages PSC employee performance, awards, and training. Candidate serves as the lead for employee labor relations and reasonable accommodation. Oversees PSC technology investments and capital planning and investment control (CPIC) processes, ensuring alignment with the ASA Office of the Chief Information Officer (OCIO) technology policies and procedures. Oversees the development and execution of the PSC IT Strategic Plan. Manages special IT projects and IT systems through the full lifecycle process. Manages the development and operations of the PSC owned systems and applications. Establishes the PSC IT governance framework and associated policies and procedures. Oversees the work of PSC IT staff, IT system owners (SO), system security and privacy officers (SSPO), and compliance with the Federal Information Security Management Act (FISMA). Coordinates on management of over 20 PSC systems with the respective service area director/business owner. Ensures participation and adequate resources are available for IT audits and IT remediation activities related to PSC system breaches. Liaises with the ASA Chief Information Security Officer (CISO), HHS Office of Inspector General (OIG), and other stakeholders to ensure PSC compliance with FISMA and the Federal Information Technology Acquisition Reform Act (FITARA).