Taxpayer Advocate Service Tour of Duty: Full-Time Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS WHAT IS THE TAXPAYER ADVOCATE SERVICE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIREMENTS:To qualify for this position you must meet the qualification requirements outlined below: BASIC REQUIREMENT:SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualifying for this position your experience must include:· Experience that demonstrated management/leadership experience such as applying management techniques, methods, theories, principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others.· Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled; Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers. Developing and reviewing technical guidance which includes Internal Revenue Manuals (IRMs), Interim Guidance Memorandums (IGMs) and any written communications directed to employees for appropriate advocacy focus and technical accuracy; Experience in the review or development of advocacy training materials, specifically for the technical and procedural accuracy and advocacy focus of the training materials; Applying the various aspects of operations, including policies, local program objectives, and procedures representative of a role in taxpayer advocacy. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" For more information on qualifications please refer to OPM's Qualifications Standards. Go to Understanding the IRS Paybands for GS/IR conversion.
As a Front Line Manager you will: Provides supervisory and technical oversight. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluates work performance of subordinates. Gives advice, counsel, or instruction to employees on both work and administrative matters. In addition, As the Supervisory Management and Program Analyst: Provides oversight of multiple, varied technical tax programs within their group that provide support to TAS nationwide intake and case advocacy operations. Also provides oversight of non-tax programs such as internal controls, compliance with TIGTA/GAO findings, FOIA compliance, and data reporting on TAS operations. Makes decisions and prioritizes resources for their programs to ensure the work product meets the needs of the customer who are typically the employees in TAS's intake and case advocacy operations. The duties above are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. STANDARD POSITION DESCRIPTIONS (SPD): PD26116 Visit the IRS SPD Library to access the position descriptions.